First week of 2022 in the books! Today we cover 2 questions that came up in a conversation earlier this week. The first question is how to deal with an employee that is not meeting expectations, is confrontational with other employees, and does not handle constructive criticism well. Most people see three options. You can fire them, you can get more unfiltered and lash out, or you can keep silent. There is a fourth option that is not always possible, but it may be worth trying – you can attempt to help them change themselves.
You can’t change people, and you can’t nag them until they do. People resist being changed. It triggers a defensive and resistant attitude. They see you as a critic instead of an ally. Instead try to build a trust with the employee through understanding. Seek to understand what their issues are. Ask their permission to have a conversation about some of the issues you are experiencing. It might not work, but it is worth the try especially if you feel the employee adds value to your business.
The next question was in regards to taking things off your plate. There is only so much time in the day, and only so many things we are capable of before we burn out. So after listening to a client list all of the plans they wanted to start implementing in 2022, Dan asked a simple question – What are you going to stop doing?
The answer was fantastic. They are going to stop taking control. They like to have their hands in everything and try to shape the outcome of every project that comes across their desk. This behavior, while common, can lead to a lot of problems down the line. Not only does it severely limit the focus and attention you have for high-value projects, but it can cause you to lose good team members along the way. No one likes to be micromanaged. Trust you employees to handle the tasks you hired and trained them to do.
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