In a nutshell
What is personal information?
Personal Information includes your name, mailing address, phone number, e-mail address and demographic and other personally identifiable information about you as an individual. If you are a user of our site, it will also include business information that you contribute which concerns business and personal relationships between yourself and other individuals and organizations (“Bookkeeping Data”). You may provide or upload Personal Information in order to enable us to provide you with our services. We may also ask for certain Personal Information when you request information about or order our products and services, participate in our marketing, sales or other promotional activities, or correspond with us. If you are in a part of our site that requires you to provide your Personal Information, it will be clear what Personal Information we are requesting.
Why do we collect your information?
We collect, use and disclose information that can identify you (“Personal Information”) so that we can:
- establish your identity; provide to you the services offered by the Site and bill any amounts due from you;
- troubleshoot and resolve problems; improve the usability, performance and effectiveness of our Site and business;
- provide you with news, updates, and reminders related to our services; enforce our Terms of Service;
- protect you and us from error and fraud; understand your needs and eligibility for products and services;
- comply with legal and regulatory requirements; and as otherwise described to you at the time of collection.
We only collect Personal Information that we consider necessary for achieving these purposes.
We may send you communications via email about our service. You can opt out of receiving communications from us by changing your notification settings on our website. Please note that even if you unsubscribe or opt-out, we may still send you urgent service-related communications (e.g., if your credit card payment was declined). If you do not wish to receive them, you must delete your account with us.
Who do we share your personal information with?
We retain the right to manage our operations, including using service providers of our own choosing, to facilitate the development, hosting and ongoing support of our services to meet our business goals. For example, we may use the services of third-party companies to host our services and these services may or may not be located in the same jurisdictions or regions as the customers using our services. Our employees, consultants, contractors, suppliers and partners, if authorized, may have access to our customer information or the systems storing it as part of and solely for the purposes of performing their jobs, or within the scope of their agreements with us. In all cases, we use reasonable efforts to ensure that your Personal Information, as part of our confidential business information, is protected under contracts with such persons.
While we take care to use only service providers that we believe are reputable and able to live up to our and your expectations, including about the handling of confidential information, Blue Collar Back Office is not liable for unlawful or unauthorized use of Personal Information by any of such persons unless such unlawful use was a direct result of our gross negligence or wilful misconduct.
We will also share your Personal Information if we are required by law (including any generally applicable law or any specific court order or other legal process binding on us) or if we otherwise determine in good faith that such disclosure is necessary to resolve disputes and/or protect or defend the rights or property of Blue Collar Back Office and other users. We will use reasonable efforts to make you aware of such disclosure promptly unless we are prevented from doing so.
What is our security policy?
We use commercially reasonable efforts to ensure that Personal Information is secure, including https protocol and encryption. In order to prevent unauthorised access or disclosure, we put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect, as well as the modes of access to it. While we strive to protect your Personal Information, we cannot warrant the security of any information you transmit to us.
Who should you contact with comments and questions?