Whether you realize it or not, people buy your product or service based on feelings. It is the most important factor actually. There are plenty of companies out there that offer the same product or process we offer here, but our people is what makes the difference. The team here, specifically Gina and Lisa, make our clients FEEL valued and taken care of. Instead of focusing on how you can up-sell a client, focus on up-servicing them instead. The return on investment for how you make someone feel about your company is almost impossible to calculate.
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